The new Kindle Fire HDX is one of the better tablets that you can buy today and it has also a special feature that no other tablet can boast about. That would be the Mayday button which brings customer service support right on your tablet. No need to call or wait but rather press the Mayday button and in no time a rep will show up on your tablet in a video chat. You can see the rep but they can’t see you. The rep can control your tablet and make marks to help guide and help you with your problem. This is a revolutionary support that no other company or tablet can claim except Amazon. But does it work as advertised? If you are curios then checkout the video below to see how it works.